Be honest — will this new token system be a game-changer for crowded retail events like the one at Bengaluru's Samsung Opera House?

Samsung has implemented a token-based system to manage the influx of customers at the Bengaluru venue where pre-booked Galaxy Z8 series foldable smartphones were handed out.

• Option 1: The game-changer we need
• Option 2: Too much hassle and expense for retailers