Which party is more likely to blame EPFO for its 35-day delay in settling a ₹14 lakh claim?

A consumer court has ordered the EPFO to pay 6% interest on its alleged delay of ₹12,34,000 for 35 days due to service deficiency.

• Option 1: The EPFO should be given another chance
• Option 2: EPFO is more likely to blame consumers